Return & Refund Policy

Your satisfaction is important to us.

Due to the personal nature of skincare and beauty products, opened or used items cannot be returned or exchanged for hygiene and safety reasons.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photographs of the item.

Once your request has been reviewed and approved, an appropriate resolution, such as a replacement or refund (where applicable), will be arranged.

Shipping charges are generally non-refundable unless otherwise required under applicable consumer protection laws.